
Account terms
The minimum age is 18+. Check the current account terms for any other eligibility requirements.

Key points
Your account terms, the rules for each game and any promotional terms can all affect play. Check the relevant wording before you place a bet.

The minimum age is 18+. Check the current account terms for any other eligibility requirements.

Each title sets out how to place bets and explains its features, outcomes and paytable.

If a promotion is offered, check its terms for eligible games, balance use, wagering and any stake conditions.
Placing a bet
Read the game instructions, account terms and any promotional conditions that apply to you.
Check the stake, currency and balance shown before you confirm.
A button press alone does not confirm acceptance. Look for a record in your account history.
Keep the transaction or round reference in case you need to ask about the result.
Limits
01Age and account
You must be at least 18+. Check the current terms for account and verification requirements.
02Location
Check the current terms and on-screen availability before playing from Switzerland.
03Stake range
Bet limits are not published in the supplied information; check the relevant game or market screen.
04Game selection
Available titles and features can vary. Read the rules in the game you select.
05Promotions
Check any applicable promotion terms for wagering, stake conditions and balance rules.
Settlement
01Completed round
The relevant game or market rules explain when a round is complete and its result is final.
02Payout calculation
Check the game paytable or market terms to see how a payout is calculated.
03Currency and rounding
The official site displays amounts in EUR; applicable transaction amounts are shown in the cashier.
04Corrections
If an adjustment is made, check the stated reason and the rule it relies on.
05Account history
Use your account history to check recorded bets, outcomes and balance movements.
A game display and an account record may not tell the same part of the story. If they appear inconsistent, keep both details for your query.
Bonus play

No welcome offer or wagering requirement is stated in the supplied official information. If a promotion is presented to you, read its terms before opting in and check eligible games, balance rules, expiry and any stake conditions.
If a bet is interrupted
A connection issue, a declined bet and a voided round are different situations. Check your history and the applicable rules to understand what was recorded.
01/ 03
An interrupted connection does not by itself show whether a round was accepted or completed.
02/ 03
Check whether the bet was rejected before acceptance or recorded and settled afterwards.
03/ 03
Check the stated reason for the void and any corresponding account adjustment.
Questioning an outcome

Dates, times and the wording you are querying can help make your question precise.
Common questions
Check the selected game’s instructions, your account terms and any promotion terms that apply. The relevant wording may differ by title or market.
Check your account history and the relevant interruption rule. A frozen screen alone does not confirm whether the round was accepted or settled.
The outcome depends on the applicable rule and the account adjustment recorded. Check your history and the terms for the reason given.
Keep the transaction reference, relevant time and rule wording, then use the contact route currently published on the official site.

Related information
The supplied official information does not set out detailed bet-acceptance wording. Before confirming, review your selection and stake, then check for an on-screen confirmation and a record in your account history.
Do not assume a bet was cancelled if your connection fails or the screen freezes. Check your history before placing it again, and keep any transaction reference for a later query.
Fixed Cazeus bet limits are not published in the supplied official information. Check the relevant game or market screen for the limits that apply at the time you play.
Stake displays for Roulette, Game Shows and Blackjack are noted as “from to”, with no underlying figures supplied. Check the selected game for its current limits.
Cazeus Casino lists Top Games In Germany, New, Popular, Roulette, Game Shows, Blackjack and Hot Jackpots, alongside sports and live betting. Published counts: Top Games In Germany: 807; New: 1509; Popular: 967; Roulette: 184; Game Shows: 49; Blackjack: 348; Hot Jackpots: 411.
Read the selected title’s rules before betting, including its paytable, features and round conditions. For sports and live betting, check the relevant market terms for settlement conditions.
Results are settled under the rules for the relevant game or market. If an outcome seems incorrect, compare it with your account history and keep the time, selection and transaction reference for your query.
The supplied official information does not state a welcome offer, bonus percentage, free spins or wagering requirement. Check the official site for current promotion terms before opting in.
If a promotion is available to you, read its terms first. Check eligibility, qualifying games, expiry, stake conditions and the rules for withdrawing funds or winnings.
Licence, operator and support details are not stated in the supplied information. Keep your account history, bet reference, date and the rule in question, then use the contact method published on the official site and request a written response.
Cazeus Casino is for players aged 18+. In Switzerland, free help is available from SOS Spielsucht and Sucht Schweiz. Spielsperre is the Swiss self-exclusion measure associated with the ESBK (Eidgenössische Spielbankenkommission). For data-m24wt9 matters, see the Swiss Federal Act on Data Protection (revDSG / nDSG) and the EDÖB.
The official site displays amounts in EUR; transaction amounts are shown in the cashier. Check the current terms and cashier before playing or requesting a withdrawal.